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Terms and Conditions

Terms and Conditions

All customers will be presented with full terms and conditions during the process of applying to register for the service. Existing customers should refer to their contract for further information.

In addition, the following information on processing rates is available.

Processing rates

Visa and MasterCard transactions are subject to a processing rate of 1.5% + 5p per transaction, for most card types. American Express is not currently offered, but will be available soon. Rates for American Express transaction processing will be provided at that time.

Some processing rate exceptions apply for certain card types. Further information is provided in the table below.

Processing rates applicable to Visa and Mastercard payments
Card Type Debit Credit
Consumer European cards 1.5% 1.5%
Commercial European cards 1.5% 2.5%
Non-European cards 2.5% 2.5%
  • A 5 pence authorisation fee is applied to all transactions.
  • Our analysis indicates that almost 90% of card transactions will have the 1.5% rate applied.

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