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Terms and Conditions

Terms and Conditions

All customers will be presented with full terms and conditions during the process of applying to register for the service. Existing customers should refer to their contract for further information.

In addition, the following information on processing rates is available.

Processing rates

Visa and Mastercard transactions are subject to a processing rate of 1.5% + 5p per transaction, for most card types.

American Express transactions are subject to a processing rate of 2.5% + 5p per transaction.

Some processing rate exceptions apply for certain card types. Further information is provided in the table below.

Issuer Card Type Debit Credit
Visa & Mastercard Consumer European cards 1.5% 1.5%
Visa & Mastercard Commercial European cards 1.5% 2.5%
Visa & Mastercard Non-European cards 2.5% 2.5%
American Express All cards N / A 2.5%
  • A 5 pence authorisation fee is applied to all transactions.
  • Our analysis indicates that almost 90% of card transactions will have the 1.5% rate applied.

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