What cards can I accept?
You can accept Visa, Mastercard and American Express cards are
accepted. This includes credit and debit, consumer and
Can I take payments online too?
When using our Chip & PIN terminal device, you may only
accept payment from a cardholder in a face-to-face manner,
i.e. with the customer physically present. We can also enable
you to take payments securely online using our Virtual
Terminal. Please contact us for further information.
Why can't I charge a surcharge?
In July 2017 the UK government announced new rules, as part of
the implementation of the revised EU Payment Services
Directive (PSDII), prohibiting the use of surcharges when
taking card payments. You can
read more here.
What currencies do you support?
At present we only offer card processing facilities in British
Pounds (GBP). However, support for other currencies may be
possible in certain cases. If you would like to accept
payments in another currency, please contact us.
Can I accept contactless payments?
Yes, our new terminals support contactless payments (including
Apple Pay and Android Pay), as well as Chip & PIN and
Do I need a merchant account?
No. By using our services you can avoid the hassle and cost of
opening a merchant account with a bank.